Frequently Asked Questions
To check your site’s ADSL availability, click on the link (Telstra ADSL qualifier) then enter your details to see if you have access to ADSL: http://register.bigpond.com/check-availability.do TIP: It’s always a good idea to enter in a fax number instead of a telephone number as it tends to improve the accuracy of the Telstra qualifier
State Library purchased eResources are for individual use by registered members of the State Library. Once registered, members can access the SLNSW eResources remotely anywhere using their membership card number.
State Library eResources cannot be used by public library staff for business purposes.
To obtain usage statistics for the EBSCO state-wide licensed databases please refer to the technical support section http://www.nswnet.net/content/accessing-usage-statistics
Remote access to the State Library’s eResources has been available for all NSW residents for many years. The current process requires NSW residents to register with the State Library and receive a State Library membership card.
The new access solution enables NSW residents who are members of their local library to use their public library membership to apply for State Library membership if:
• The local library opts in and provides its barcode range to the State Library
• The card holder registers with the State Library
Once registered as members of the State Library, clients can use their local library card for immediate 24/7 access to their local library’s and the State Library’s eResources and without having to be issued with a State Library membership card.
State Library eResources are complementary to those licensed by public library services and are provided under licence conditions to registered members of the State Library.
Use must be for private research and study purposes only. Use is to be by the registered individual only – access is not transferable to other parties.
If new membership number sequences need to be added and/or deleted, the public library needs to complete the online Public Library Barcode Change Request form located on the NSW.net website www.nswnet.net/feedback/public-library-barcode-change-request
At least one pull-up banner has been sent to each participating library service to display in your library to promote this initiative. The banners can be rotated between the main and branch libraries until November 2015, after which time they may be disposed. Participating public libraries have also received a number of promotional jpeg images and accompanying text which can be uploaded onto your Council/Library website.
Public Libraries should continue to market their existing eResources as per their normal practice.
Please note that specific State Library of NSW eResource titles should not be listed, nor promoted, on a council/library website unless the library has their own subscription to the title.
Eresources available through the State Library of NSW can be accessed in the library or remotely by anyone who is a registered SLNSW member.
Public libraries can link to the landing page for the eresources site on the SLNSW website: http://www2.sl.nsw.gov.au/
Indefinitely, as long as public library clients maintain a current active membership with their local public library
Libraries interested in keeping up with NSW.net eResource developments are advised to subscribe to the NSW Public Library Database Contacts LISTSERV.
Yes you can opt-in to participate in this initiative at any time, however, the State Library needs an agreement signed by your Council’s General Manager before we can activate your access. Please contact NSW.net for a copy of the letter/agreement and return signed agreements to NSW.net.
A promotional pull-up banner and jpeg image with accompanying text which can be uploaded onto your Council/Library website will be sent to your Library Manager.
If the client isn’t a member of their local library and therefore does not have a membership card/number, they will be prompted to contact their local library.
If the client is a registered member of their local public library and their membership number won’t let them register with the State Library or access the eResources, they will be prompted to contact their local library. Public library staff can then contact the NSW.net team to discuss and resolve any issues.
The NSW.net State-wide licensed databases can be utilised by NSW public library staff for reference service purposes and by their respective library members within the library or from home. These resources are for individual use and are not to be used as an institutional resource by third parties.
The licence agreement for the State Library of New South Wales eResources enables remote access by registered users of the State Library of New South Wales, 24/7, at their usual computers in their homes, public libraries etc. The resources have not been licensed for use by NSW public library staff in providing services to their clients. To do so would be a breach of the terms and conditions of the license agreements. Please refer to the State Library of NSW Access Conditions for eResources for further information.
The current suite of NSW.net statewide licensed databases are supplied by EBSCO. Due to the complex nature of content licensing the total number of titles will fluctuate as new titles are added and old titles are deleted &/or journal title subscriptions cease. As such it is difficult to provide a definitive annual list of titles by format.
If you are interested in knowing the current number of titles across each format for a particular statewide licensed database we suggest that you refer to the latest content list spreadsheets available on the product home pages listed below. The content lists are typically available in an Excel spreadsheet and the data can be filtered by format, subject and date.
Novelist Plus (this resource primarily contains HTML text)
To find an up to date list of State Library subscriptions:
1. Go to the eResources web page on the State Library website (URL)
2. Select the browse database option and then click on browse
3. Filter by access type (In the Library or anywhere with a Library card) and subject (select the ALL box)
From year to year the list of eResource titles may vary in accordance to the State Library of NSW collection development policies and funding considerations.
No. The State Library is investigating the provision of public library member registration statistics and will advise public libraries when/if this will be available. Statistics on use of SLNSW eResources by members cannot be separated on a client basis.