Connectivity
NSW.net can provide you with everything you need to get connected and the technical support you need to stay that way.
We negotiate and subsidise internet broadband services, infrastructure and equipment, as well as providing free technical phone support through Hitech Support.
NSW.net in partnership with our leading Internet Service Providers (ISPs) and the team at Hitech Support work together to deliver a reliable, efficient and complete service that makes getting connected and staying connected simpler and more cost effective.
Services offered
NSW.net offers comprehensive internet connectivity services, including infrastructure equipment, WMS servers, and free technical support from Hitech Support.
Infrastructure equipment
NSW.net offers a variety of modem/routers and firewalls, including D-Link and SonicWALL devices, to help you manage your internet connection effectively.
Service providers
NSW.net offers a wide range of high-performance internet services through our partner Internet Service Providers: TPG, Optus, and Telstra.
Support and maintenance
The NSW.net support program offers phone and remote support to help you resolve issues with your NSW.net internet services.
User guides
We've created simple guides to help you manage your NSW.net services and maximize your resources.
Wireless management system
NSW.net uses the SonicWALL firewall appliance and Wireless Management System (WMS) with hosted ticketing software to provide and control wireless hotspot access for public library customers.