The continuing evolution of web based technologies has enabled public libraries to expand services and connect and engage with clients beyond the physical library branch in new and exciting ways. Today public libraries across the state are providing their clients with 24x7 access to an ever increasing array of curated digital content in a diversity of formats including eBooks, eMagazines & newspapers, still images, video and music collections. The use of social media provides opportunities for libraries to engage with the community in their preferred channels and to promote services and connect clients with valuable collection assets and staff expertise.
Our communities visit our virtual presence with expectations based around their interaction with other innovative government and commercial online websites. Whilst developing an engaging ‘virtual space’ has many challenges it also offers many benefits to the library and the client, offering a more rewarding experience to the latter and helping the library fulfill their core mission.
The Digital Engagement and User Experience seminar aims to examine and evaluate how public libraries can strategically design and implement successful and sustainable digital engagement strategies.
Presentations will focus on:
- developing digital engagement strategies
- measuring digital engagement
- user experience design principles for library websites
- comparative analysis of Australian and International public library websites
- Social Media, risk management
- web scale discovery and how to maximise the use of eResource collections
Presentation Video Recordings:
Michael Lascarides (keynote)
Michael Parry (keynote)
Colleen Giles & Jennifer Wilson
Dr Diane Velasquez
Kathleen Alexander is the NSW.net senior Education Officer.
In January 2015 NSW.net released the eResources Toolkit. This toolkit aims to assist NSW public libraries to promote and maximise the use of their eResources. The toolkit is in four sections: eResources Health Check, Access, Promotion and Skills. It is based on the New Zealand EPIC (eResources Purchasing In Collaboration) eResources Toolkit (http://www.epic.org.nz/) which was developed by Craig Cherrie, EPIC Training Coordinator until 2009. Kathleen will provide a brief overview of the eResources Toolkit.
Event Sold Out!!!