Technical support
If there’s ever a technical question or a problem, we’re here to help you with all the support you need for both connectivity and eresources.
We can troubleshoot technical problems over the phone or via email.
We can also provide you with task related guides and practical tutorials.
Connectivity support
Technical support for NSW.net connectivity services, including subsidised broadband and fibre connectivity, wi-fi hotspots, routers and firewalls.
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Eresources support
Technical support for statewide licensed databases, consortia opt-in offer products and indyreads.
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